Travelling from Zambia
ENT and head & neck care for patients from Zambia
Your doctor in Zambia sends the referral and scans securely. The rooms then help you plan the practical side, including medical aid paperwork and travel, before your in-person consultation at Netcare Milpark or, for children, Netcare Mulbarton.
Medical aid & funders
Cross-border cover for Zambian patients is often provided by corporate health plans and international insurers. On request, the practice supplies the clinical motivation, quotations and coding needed for a guarantee of payment.
Zambian medical schemes and corporate health plans
Some schemes and employer plans cover treatment in South Africa with prior authorisation. Confirm your benefit option and required documents before travel.
International health insurers
Guarantee-of-payment letters are generally required before elective admission.
Travel & arrival
- Departing from
- Kenneth Kaunda International Airport, Lusaka
- Arriving at
- O.R. Tambo International Airport
- Hospital
- Netcare Milpark Hospital, Parktown West (approx. 45 minutes by road from O.R. Tambo; 35 minutes from Lanseria)
Direct flights connect Lusaka and Ndola with Johannesburg (approximately two hours).
Your records & POPIA
Sending medical records from Zambia to a practice in South Africa is a cross-border transfer of personal information, which may also be regulated by the data protection law of Zambia. The secure referral portal explains which information is transferred, and where it is processed, and asks for explicit consent before anything is submitted.
- 01 Your doctor uploads the referral and imaging
- 02 Travel planning call (logistics only)
- 03 Funder documents supplied on request
- 04 Consultation in person in Johannesburg
Conditions & treatments